FAQ

Welcome to the TappingTags FAQ section. Here you'll find answers to the most common questions about our innovative NFC-enabled review cards. Whether you're curious about how TappingTags work, shipping details, or how they can benefit your business, we've got you covered. If you don't find the answer you're looking for, feel free to reach out to our support team for further assistance.

A TappingTag is a specialized card equipped with Near Field Communication (NFC) technology. It enables users to simply tap the card against an NFC-enabled device, like a smartphone, to initiate specific actions or interactions. In the case of TappingTags, their purpose is to streamline the process of leaving Google reviews. When customers tap the TappingTag on a compatible device, they can conveniently access the review submission page and share their feedback effortlessly.

Utilizing TappingTags offers a range of benefits that can significantly enhance your business:

  • Enhanced Review Count: TappingTags make it effortless for your customers to post reviews on Google, thereby boosting your online reputation and credibility.
  • Increased Customer Engagement: TappingTags provide a convenient means to actively engage with your customers, encouraging them to share their feedback and experiences.

In summary, TappingTags provide a robust toolkit to optimize your online reviews, elevate customer engagement, and ultimately contribute to the success of your business.

We only charge one-off. There is no subscription payment for TappingTags products.

 

When considering the duration of TappingTag’s validity, it’s exciting to note that it never expires. Once you acquire your TappingTag, it retains its validity indefinitely, guaranteeing enduring advantages for your business. Embrace the long-lasting value of TappingTag and reap its benefits for as long as necessary. Discover a solution that remains effective over time!

 

Certainly! TappingTags provide you with the convenience of easily altering your review link. To discover the straightforward process for updating your TappingTag link, we’ve created an informative tutorial. Just follow this tutorial titled “How to Program Your TappingTag®?” to quickly become proficient in making any necessary adjustments.

 

TappingTag allows you to collect an unlimited number of reviews, providing you with the capability to build an extensive online reputation. Embrace the flexibility to accumulate reviews to your heart’s content with TappingTag. Explore limitless possibilities today!

 

Certainly, customers are required to possess a Google account in order to provide their input regarding your business. It’s important to mention that the vast majority of smartphone users already possess a Google account due to popular platforms such as YouTube, Gmail, or Google Maps. In fact, an impressive 93% of smartphone users presently maintain an active Google account. By leveraging this widespread adoption of Google accounts, TappingTag guarantees that most of your customers can effortlessly submit reviews.

 

Upon receiving your TappingTag, you might wonder what steps to follow next. Not to worry, we’ve got you covered! We have created a series of tutorials that demonstrate the simple process of inserting your Google review link into your TappingTag. You can also find tutorials for other platforms like Tripadvisor, Trustpilot, Yelp, and Checkatrade. It’s remarkably easy to follow.

You only need to complete the installation once, and you’re all set. If you encounter any difficulties, our customer service is available to assist you with the initial setup, ensuring your success every step of the way.

 

Yes, each card can indeed be assigned to a different business. TappingTags allow you to customize and configure multiple cards to suit your specific business requirements. This way, you can easily manage and promote different businesses using individual cards tailored to each one.

 

Every day, we dispatch all orders via Royal Mail to ensure that your cards arrive promptly, typically within 3-5 days. You can track your order tracking code.

Our efficient delivery service simplifies the process, allowing you to begin gathering valuable reviews quickly. Rest assured, our shipping includes insurance for your peace of mind.

Please note that due to an exceptionally high volume of orders, our shipping times are currently longer than usual. We are diligently working to fulfill your orders with care and speed. We apologize for any inconvenience and greatly appreciate your patience during this busy period.

We have a deep affection for our TappingTag Review Cards, and we genuinely believe that you will share in this affection. However, if circumstances don’t unfold as expected, rest assured that our return and refund policy is crafted to simplify the process for you. To discover more about how we can assist you, please click here.

 

Absolutely no! The only thing they need to do is tap TappingTag to their mobile device.

 

We offer a quick 30-second tutorial for setting up your card. You can easily configure it using our app, which is available on both the App Store and Google Play.

 

Yes, TappingTag Review NFC Cards are designed with security in mind. The Near Field Communication (NFC) technology used in these cards is a secure and reliable method for communication. Additionally, TappingTags employ industry-standard encryption protocols to protect your and your customers’ data during transactions, ensuring a high level of security. We do not control the links on the cards. You can always change it with our Android and iOS app.

 

No, we do not require your login information. You can just set up your card with our 30-second easy tutorial.

 

Absolutely. TappingTags are compatible with Android and Apple devices that support NFC technology. Many Android smartphones and iPhones have built-in NFC capabilities. Please note that your Android user customers need to enable NFC on their phone. There is no need to enable NFC for iPhones. You can check our NFC Compatibility List.

 

Absolutely! TappingTags work for any business that has a Google Business Profile. This means restaurants, retail, home services, chiropractors, dentists, attorneys, personal trainers, fitness, insurance, and so much more.

 

As you collect more reviews, your rating will increase and Google will start to rank you higher. As this happens, most of our clients see an increase in ranking, traffic, and sales.

 

The cards have a QR code that can be easily scanned by any mobile phone. They’re also powered by NFC (Near Field Communication) that allows users to tap their phone on the card to leave a review.

 

When you sign up, we’ll ship you the cards. When you get them, just scan one of the cards and fill out the simple form to activate up to 5 cards at once. They’ll be active within 24 hours, and after that, a scan or tap will direct the customer to your Review Shield portal.

 

There is no limit to the number of reviews you can collect with TappingTags.

 

Other than using the TappingTags to get reviews, the system is literally hands-free. We’ll ensure that your TappingTags are properly linked to your Google review page.

 

Sure! You can contact our support team and we can change the link for you immediately.

 

To leave reviews for your business, customers need to have a Google account.

Most smartphone users have a Google account through YouTube, Gmail, or Google Maps. In fact, 93% of people with a smartphone have a Google account.

 

YES! Over 90% of smartphones in use today have NFC technology (tap 2 pay), and 100% of smartphones can scan QR codes.

 

We ship from the U.S. to all 50 states in the U.S., so you should get your order within 5-7 business days.

 

We’re happy to give you bulk pricing for multiple locations. Just reach out, and we’ll take care of you!

 

:-), it’s 2024 – we have got to get you online! A business without a Google Business Profile or website is like a car without wheels. Just reach out, and we’ll help you get launched so you can start getting more business right away.

 
 

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