For restaurants and cafes
Tapping Tags for restaurants and cafes
Where a review card earns its spot on a table or a host stand, and how to ask without slowing down table turns.
A table service restaurant and a counter-order cafe finish a visit at different points, so the review card belongs in different places. Here is a concrete setup for both.
Recommended format and placement
- Host stand or register: the acrylic stand works well here - it is freestanding, so it sits on the host stand or counter without adhesive, and it is the first and last thing most guests pass.
- Table service: a card slipped inside the check presenter reaches the table at the exact moment the visit is wrapping up, without needing a fixed spot on a table that also has to hold plates and glasses.
- Counter or cafe seating: a card at the register or tip jar area, presented with the receipt, mirrors how a coffee counter already hands things to a customer.
How many you need
One stand per register or host stand, plus one card per check presenter or per table setting in a table-service dining room. A cafe with a single counter typically needs just one stand and a small stack of cards for staff to hand out at busy times.
When to present it
After the meal, at the point of payment, not during service. A card on the table while guests are still eating competes with the meal itself and can read as pressure; the same card inside the check folder, arriving with the bill, reads as a normal part of closing out the visit.
The policy-safe way to ask
Google's guidelines let a restaurant share its own review link or a QR code with diners, and prohibit offering a discount or freebie for a review, and prohibit asking only the tables that seemed happiest. In practice for a dining room, that means:
- Every check presenter carries the same card, for every table, regardless of how the visit went.
- Staff can mention it verbally ("feel free to tap the card if you'd like to leave us a review") without tying it to a discount, a free item, or a specific star rating.
- Never offer to comp a drink or a dessert in exchange for a review, and never ask a table to change or remove a review they already left.
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